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Remote IT support

An IT department, without hiring one.

When something isn’t working, you contact us and we fix it remotely. The same team that protects your systems supports them, so security and support never pull in different directions.

See Guardian plans

What you get

Support that already knows you.

One point of contact

No juggling between an IT company and a security company. One team, one number, one relationship.

Fixed remotely

We connect securely to sort out day-to-day IT problems without waiting for someone to visit.

Reported monthly

Requests raised, resolved and waiting on you appear in your Guardian report, alongside your security.

Remote IT support is included in Guardian Ultimate, and can be added to Lite, Basic and Pro.

Hours

Support in office hours. Security that never closes.

Remote IT support

8:00am – 5:30pm

Monday to Friday, Guernsey time (GMT/BST). For everyday IT problems and questions.

Security operations centre

24/7, 365 days a year

Our security operations centre never closes. Threats are investigated and dealt with at any hour, including nights, weekends and bank holidays.

Ready for security you can see working?

Book a short call. We’ll look at how you work today and recommend the Guardian plan that fits.

Contact us