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Remote IT support
An IT department, without hiring one.
When something isn’t working, you contact us and we fix it remotely. The same team that protects your systems supports them, so security and support never pull in different directions.
What you get
Support that already knows you.
One point of contact
No juggling between an IT company and a security company. One team, one number, one relationship.
Fixed remotely
We connect securely to sort out day-to-day IT problems without waiting for someone to visit.
Reported monthly
Requests raised, resolved and waiting on you appear in your Guardian report, alongside your security.
Remote IT support is included in Guardian Ultimate, and can be added to Lite, Basic and Pro.
Hours
Support in office hours. Security that never closes.
Remote IT support
8:00am – 5:30pm
Monday to Friday, Guernsey time (GMT/BST). For everyday IT problems and questions.
Security operations centre
24/7, 365 days a year
Our security operations centre never closes. Threats are investigated and dealt with at any hour, including nights, weekends and bank holidays.
Ready for security you can see working?
Book a short call. We’ll look at how you work today and recommend the Guardian plan that fits.